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Customer Support – Your Satisfaction Is Our Priority at Caleike

At Caleike, your satisfaction is at the core of everything we do. Our dedicated customer support team is always available to help you with any inquiries, ensuring a smooth and stress-free shopping experience every time you shop with us.

📬 How to Reach Us

If you have any questions about your order, shipping, returns, product details, or anything else, we're here to assist you. You can contact us through the following options:
Email: feedback@caleike.com

📦 Mail Correspondence

For returns or legal matters, please send your correspondence to the address below:
Company Information:
HUANYU TRADE LIMITED
RM A8, UNIT A, 5/F TAK WING IND BLDG, 3 TSUN WEN RD, TUEN MUN, HONG KONG

🛠️ Common Support Topics

  • Questions regarding order status or tracking
  • Product availability or detailed specifications
  • Assistance with returns and refunds
  • Payment or checkout issues
  • Wholesale or business partnership inquiries

🔁 Need to Return an Item?

If you wish to return an item, please contact our customer support team first. We’ll guide you through the return process and ensure everything is handled smoothly.
Have questions or need assistance? Feel free to reach out to us at:
📧 Email: service@primeaipay.com
Company Information:
Cartnova Limited
Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong